Slack Spoke integration error message 401 (SOLVED)

[Antonio42]

Team, after set up the connection and credencial from servicenow and also set up scope entries from slack workspace I got an error message 401 as not authorized trying to retrieve the token. I double checked the client id and client secret but no luck so far. Any tip or anyone who already set up this?

[Antonio42 · Accepted solution]

Team, the Token URL mentioned in the Servicenow documentation is not correct. Find below the correction that needs to be done, I have already sent to Servicenow a feedback:

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integrationhub-store-spokes/task/set-up-slack.html#set-up-slack

Wrong: https://slack.com/api/oauth_access

Correct: https://slack.com/api/oauth.access

[Aman Gulati]

Antonio

I am able to get the token correctly bit that expires in 30 mins. Do you know how to regenerate the token once it expires?

Thanks

Aman

[Antonio42]

Hey Aman, try to go to Manage Token and change the expire date there.

[Aman Gulati]

Thanks Antonio.

That is what i have currently but wanted to check if there is a way to regenerate the token programatically. I saw that there is a way to get these using refresh tokens but i dont see a way to get refresh tokens from Slack.

Thanks

Aman