We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

'Stop processing detected after executing script' What is the reason behind and how to resolve that?

DeepaliR2191216
Tera Contributor

While processing inbound email am getting this message in logs

'Stop processing detected after executing script'

What is the reason behind and how to resolve that?

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@Deepali Rattan 

Refer below link

Inbound Action Triggered by New Email Fails to Create Record.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Deepali Rattan 

Hope you are doing good.

Did you get a chance to check on the link provided to resolve your query?

If your query is resolved please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tom Sienkiewicz
Giga Sage

Every IUnbound Action has a property allowing it to stop any other Actions from running.

find_real_file.png

You need to juggle this setting, the Type, the Order and Conditions of each Action to make sure they run as expected.

Or you could also switch to using Flow Designer for handling inbound emails as it has much more capabilities (including handling of attachments in inbound emails).

DeepaliR2191216
Tera Contributor

I am facing this issue:

find_real_file.png