I have a request to add two items to the email notification that is configured via the sysapproval_approver table. The ask is to add the category and subcategory from the Change itself into the body of the email. Now the fields available do not se...
Hi All, I wanted to know the significance of this property on servicenow instance " glide.ui.ref_ac.startswith" . What if I will make it false from true and I will create a record in user perefernce table for specific table to search with conatins . ...
Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...
Is there a way to have a pop-up notification on the ServiceNow screen when a record is created?I want to receive notifications on the screen in real time, not via email.
I am trying to create a record producer to give the ability to create a template and schedule a job based on that template all in one step. I am able to create the template. And I am able to create the scheduled job. But, I can't seem to fill the ...
Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...
Hi All, We need to integrate ServiceNow with Maximo. if anyone did this integration please help me Thank you!! Santosh
Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .
Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...
Incident's short description should get auto populate to incident task while creation of incident task. How to do this by using client script. How to do this?
In Import Set Table API, Insert Multiple Records from same request-POST is not working. Can anyone provide solution on how does that work?
Hi All how to call a script include and a function from business rule in "when to run" condition?
Hi All, In Custom scoped application, when I do changes in the form portal side and moving out facing an alert "Do you want to save your changes " with save and discard buttons. So my requirement is to save the fields when I click on sav button in th...
Hi service now proffessionals, Iam trying to add an attachment to an closed incident via background scripts but iam unable to add , below is the script im using to add . can you please suggest if this script is right or any m...
Hi, I have defined an SLA that's not starting as expected. Is this possibly because I'm using dot-walked fields? Or because it has retroactive start? If I use the "Repair SLAs" functionality by Related Links, the SLA starts as expected. And, if this...
