Sys_Properties

[Anil74]

Can anyone help me how to find Sys_Properties option in application navigator, or how to enable this feature and how to disable the response time by setting the glide.ui.response_time property to false

I am using service now express trial instance.

[Pradeep Sharma]

Hello Anil,

From the navigation filter type sys_properties.list and this will redirect you to the system properties page. From there you can search the property you want and update the value.

[Rakesh Mamidi]

Try with below URL, change if you get access to properties table.

https://<instance-name>.service-now.com/sys_properties_list.do?sysparm_query=nameSTARTSWITHglide.ui.response_time

[Anil74]

Thanks Pradeep and Rakesh.

when i clicks on glide.ui.response_time property record, it will redirect to admin home page instead of glide.ui.response_time form

[Pradeep Sharma]

Hello Anil,

Thanks for the update. Can you please try once with the below URL by replacing with instance name.

https://YOURINSTANCENAME.service-now.com/sys_properties.do?sys_id=4f8fddaa0a0a0b8c005b0b00f424f9ce&s...