Sys_Properties

Anil74
Tera Guru

‎01-02-2017 09:33 PM

Can anyone help me how to find Sys_Properties option in application navigator, or how to enable this feature and how to disable the response time by setting the glide.ui.response_time property to false

I am using service now express trial instance.

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12 REPLIES 12

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎01-02-2017 09:35 PM

Hello Anil,



From the navigation filter type sys_properties.list and this will redirect you to the system properties page. From there you can search the property you want and update the value.


Rakesh Mamidi
ServiceNow Employee
ServiceNow Employee

‎01-02-2017 09:36 PM

Try with below URL, change if you get access to properties table.



https://<instance-name>.service-now.com/sys_properties_list.do?sysparm_query=nameSTARTSWITHglide.ui.response_time


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Anil74
Tera Guru

‎01-02-2017 09:49 PM

Thanks Pradeep and Rakesh.


when i clicks on glide.ui.response_time property record, it will redirect to admin home page instead of glide.ui.response_time form


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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
In response to Anil74

‎01-02-2017 10:23 PM

Hello Anil,



Thanks for the update. Can you please try once with the below URL by replacing with instance name.


https://YOURINSTANCENAME.service-now.com/sys_properties.do?sys_id=4f8fddaa0a0a0b8c005b0b00f424f9ce&s...


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