To copy variable's value into a journal type field

Poorva Bhawsar · ‎01-18-2024

Hi Community,

I have few select box variables, if user selects the value of those variables as rejected, rejection reason field will populate. I want to copy the value of those variables if they are rejected along with the rejection reason from sctask to another table's journal type field.

I am thinking about the logic like if xyz == rejected && rejection reason != '' then need to add them in that journal field. If those are not rejected, those i approved i dont want to add them in this journal field.

Thanks,

Poorva Bhawsar

Harish KM · ‎02-08-2024

Hi @Poorva Bhawsar the error is below

var answer = [];
var server_name = current.variables.server_name_s.toString();
var arr = server_name.split(',');
for (var i = 0; i < arr.length; ++i) {
var grCI = new GlideRecord('cmdb_ci_server');
grCI.addEncodedQuery('sys_idIN' + server_name.toString());//replace to arr[i]

to

grCI.addEncodedQuery('sys_idIN' + arr[i]);
grCI.query();
while (grCI.next()) {
//gs.log("Inside the l

Regards
Harish

View solution in original post

Poorva Bhawsar · ‎02-05-2024

yes.

Harish KM · ‎02-05-2024

Hi @Poorva Bhawsar then try running your script using background script and put logs, and see if there are any errors

Regards
Harish

Poorva Bhawsar · ‎02-06-2024

I have added the logs. Its going inside the loop.

But then also its not updating that field.

Poorva Bhawsar · ‎02-07-2024

I got the solution. Thanks for your help. I need to use the server table instead of cmdb_ci table.

And it worked perfectly fine.

Harish KM · ‎02-07-2024

Hi @Poorva Bhawsar Nice..!

Regards
Harish