Trigger a notification 3 days before the Planned End Date?

Rick54
Tera Expert

I am working on a scheduled job which send notification based on a 'Planned Start Date' field and it sends out notification 3 days before the date mentioned in the field. I am doing the below filter to use it in the scheduled job as encoded query but filter is not giving me any records back even though there are records exist. am I missing anything or is there any other way to achieve this? Thanks!

 

Field:

find_real_file.png

Filter:

find_real_file.png

1 ACCEPTED SOLUTION

You can use 2 conditions for at or after 3 days from now and at or before 4 days from now. That should give you the desired result.

-Anurag

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7 REPLIES 7

Anurag Tripathi
Mega Patron
Mega Patron

Hi Rick,

This filter is probably looking for the changes where planned start date is EXACTLY 3 days before from now, that is why you are not getting any records, if you change the filter to 'at or before' then you will get the records, but i guess that is not going to solve your actual ask.

I think to send a notification 3 days before the planned start date you can edit the workflow and code it in there using timers/wait for condition.

-Anurag

-Anurag

Thanks for the reply Anurag. I just want the records with exact 3 days.

can you try having 2 conditions

something like

find_real_file.png

Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Vinod Kumar Kachineni
Community Rising Star 2022

Thanks for the reply. I tried this approach but it was giving me records with 3 days and so but I need exactly 3 days ones.