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Use mail template from notification core activity in workflow

Snow Tomcal
Tera Expert

Hi All,

I'm trying to add my mail template to a workflow mail (notification).

Does anyone knows how to do that?

Thanks in advanced 🙂

3 REPLIES 3

Sagar Pagar
Tera Patron

Hi @Snow Tomcal,

 

You have to register events in Event registry and use that event in the workflow and apply the template for your notification.

Notification with condition fired by event - add resisted event-name.

 

Once that event fired through the workflow. It will send a notification.

 

Take a look at old thread -

How to use email template in workflow notification? 

 

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Where do I need to write the body of the mail? Should I send it as a parameter from the core activity?

Hi @Snow Tomcal,

You have to use Create Event workflow activity and add your email body in notifications.

 

Take a look at -

Create Event workflow activity 

How to trigger an event on a workflow? 

 

Thanks,

Sagar Pagar

The world works with ServiceNow