User unable to see search box?

doja
Tera Contributor

any ideas please?   is there an object within SNow that controls this?

1 ACCEPTED SOLUTION

Hi Doja,



Isn't impersonating that particular user giving you the testing scenario?



Thanks,
Mandar


View solution in original post

11 REPLIES 11

Anurag Tripathi
Mega Patron
Mega Patron

Hi Doja,



Are you talking about the global search box?


Just you are not able to see the global search box or no one can??



Just confirm that you have not hidden the top banner section??


-Anurag

Hi Anurag,


Yes it s the global search box, when the user logs on the search box is missing.



Many Thanks


doja
Tera Contributor

Top Banner is not hidden. Also when you collapse/expand banner it has not effect on search box. Any ideas?




Thanks


there is a system property



NameDescriptionDetails
glide.ui.text_search.enableEnable Global Text SearchSelect the check box to enable or clear it to disable the global text search capability.

Also, ui_global_text_search is the ui macro that is the actual search box, ,make sure it there in the system ans is active


-Anurag