Hi everyone,I got one requirement where I have to create "print" button inside email body of the notification which should print the whole email content along with template whenever user click on that.
Hi Everyone,we have a Variable set to capture Requestor details hidden in the Catalog Item view and displayed in RITM and Task.we are making a glideAjax call on the catalog client script defined on Variable set, send the details back of loggedin user...
What is the best UX format to use for lists and forms? Thanks in Advance
Hi, When I use outlook actionable messages for surveys, the embedded survey will "override" other information in that notification. For instance, I would like information on an incident or Case to be included in the notification with the embedded sur...
Hi , Need help here.I have two variables in cat item,1. Name of users for the initial app deployment - (list collector refers to sys_user table)2. Nominated UAT Testers - list collector (made visible only on task view)Can we set Nominated UAT Testers...
I've created a new record producer, and instead of scripting the values to populate the fields on the incident, I created a flow in Flow Designer to it. The problem I'm having is, how do I attach the flow to the record producer. Catalog task has a ...
This is the OOB workflow. I deactivated it then tried to activate this,it is showing disabled
I have a requirement to give 5 variables as checkbox under a label named " enviornment" and this label and checkboxes should be visible only if request type is "add".Selection is mandatory for the checkbox.below are the variables summaryrequest type ...
Has anyone implemented Devops Change velocity ,can anyone help me with step by step details
Does anyone know about method: isReadingPermitted()I am troubleshooting the visibility to some Business Services, and I found out the ACLs which are calling the above script.Seems like the ACLs are evaluating to FALSE, so isReadingPermitted(current,g...
We are receiving empty short description and body email notification for Approval request, even the condition has mentioned type is not requested item. Could you please let us know how to solve this.
Hi Team,I need urgent assistance.I've created the scheduled job below, which runs every 1 minute (repeat interval: periodically).The requirement is to set the state of the task to "Open" and clear the "Assigned to" field if the task is not closed wit...
New to ServiceNow. We have three instances (DEV/UAT/PROD) and have configured provisioning for all. Am i right to assume that users & groups in different instances should and will have different sysIDs. We have had problems with our Prod instance and...
Hi All I am receiving below alert and decision table is keep on loading when I tried to input the data by clicking on 'create draft' option on decision table.Alert: Decision record with name "fulfillment Table delta" already exists Could you please s...
we unable to remove the ITIL subscription role as an admin it has been greyed out also once we remove the agent access it is not syncing to reports
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