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Requestor details not filled in a Variable set

Hi Everyone,we have a Variable set to capture Requestor details hidden in the Catalog Item view and displayed in RITM and Task.we are making a glideAjax call on the catalog client script defined on Variable set, send the details back of loggedin user...

Madhan007_0-1753265590880.png
Madhan007 by Tera Contributor
  • 602 Views
  • 5 replies
  • 0 helpfuls

UX Format

What is the best UX format to use for lists and forms? Thanks in Advance

Ashok  kumar by Tera Contributor
  • 2301 Views
  • 6 replies
  • 2 helpfuls

Attach a Flow Designer Flow to Record Producer

I've created a new record producer, and instead of scripting the values to populate the fields on the incident, I created a flow in Flow Designer to it.  The problem I'm having is, how do I attach the flow to the record producer.  Catalog task has a ...

markacosta by Tera Contributor
  • 11374 Views
  • 7 replies
  • 15 helpfuls

Resolved! Variable getting visible even after applying the UI policy

I have a requirement to give 5 variables as checkbox under a label named " enviornment" and this label and checkboxes should be visible only if request type is "add".Selection is mandatory for the checkbox.below are the variables summaryrequest type ...

Roshini by Giga Guru
  • 579 Views
  • 2 replies
  • 1 helpfuls

Devops Change Velocity

Has anyone implemented Devops Change velocity ,can anyone help me with step by step details

poonamv by Tera Contributor
  • 603 Views
  • 3 replies
  • 0 helpfuls

Any info on SNC.BusinessServiceManager();

Does anyone know about method: isReadingPermitted()I am troubleshooting the visibility to some Business Services, and I found out the ACLs which are calling the above script.Seems like the ACLs are evaluating to FALSE, so isReadingPermitted(current,g...

Resolved! Reopen ticket if not closed in 5 mins

Hi Team,I need urgent assistance.I've created the scheduled job below, which runs every 1 minute (repeat interval: periodically).The requirement is to set the state of the task to "Open" and clear the "Assigned to" field if the task is not closed wit...

PK14 by Kilo Guru
  • 997 Views
  • 9 replies
  • 0 helpfuls

ServiceNow with Entra Provisioning

New to ServiceNow. We have three instances (DEV/UAT/PROD) and have configured provisioning for all. Am i right to assume that users & groups in different instances should and will have different sysIDs. We have had problems with our Prod instance and...

dmanning by Tera Contributor
  • 759 Views
  • 6 replies
  • 0 helpfuls

Decision record with name "fulfillment Table delta" already exists

Hi All I am receiving below alert and decision table is keep on loading when I tried to input the data by clicking on 'create draft' option on decision table.Alert: Decision record with name "fulfillment Table delta" already exists Could you please s...

learn nv by Tera Contributor
  • 1243 Views
  • 10 replies
  • 0 helpfuls

we unable to remove the ITIL role

we unable to remove the ITIL subscription role as an admin it has been greyed out also once we remove the agent access it is not syncing to reports 

Chandu46 by Giga Contributor
  • 1121 Views
  • 10 replies
  • 1 helpfuls