What is the best way to check how many licences are being consumed and how many are free?

[ashishkumar_s]

What is the best way to check that, how many licences are being consumed and how many are free?

[poyntzj]

As far as I know, Servicenow is not a concurrent license model, but a named user one.

each user who is a process user utilises a license regardless of them being in Servicenow or not.

[Subhajit1]

There is a module under User Administration -> Licensed Users which will give you the number of Users consuming Licenses.

[tabitha]

A new Subscription Usage application was released with Fuji.   See - Subscription Usage - ServiceNow Wiki

Users can be specifically allocated to each license type to provide a clear dashboard of the total purchased license and total utilized licenses.  

Transactional data is then used to validate which users are actually performing fulfiller functionalities in specific applications which is then matched up against the users allocated for that license. Reports show you any users that are using a an application that they are not allocated to, allowing monitoring of usage.

This application currently supports only our newer licensing models, but we are looking at broader support of older models in future releases.

Please feel free to reach out to me with any questions.

[ashishkumar_s]

Thank you for sharing info about new Subscription Usage application.