Writing to the activity log/Work Notes

Joey Wan Kenobi
Tera Guru

I'm trying to write to the work_notes field in a before insert business rule. i've tried:

 

1. current.work_notes = ".....";

2. current.work_notes.setJournalEntry('....');

 

I've seen #1 work but not consistently. I'm not sure if there is a scud missile effect going on as other things are being written to the activity log at the same time.

 

Does anyone have any advice?

5 REPLIES 5

Joey Wan Kenobi
Tera Guru

i actually found that another business rule was overriding it. i think i will turn that one into an async rule since this one must be a before. thanks