Yearly Reminder of Reviewed Knowledge article

[Linda Eju]

Hello Everyone. I was given a task , having issues figuring it out.

1.As a knowledge manager/owner/author , i must receive a yearly reminder email to review the article from the day it was published .If article requires update send a weekly reminder to the KB manager/owner/author until its updated(either rejected or republished)

[OlaN]

Hi,

I would suggest creating a Flow that runs daily to check if there are any records that matches your criteria, and for each found, send a email notification to the author. See example below

The second part is a bit unclear, "If article requires update" what decides whether the article must be updated or not?

[Linda Eju]

Thank you Ola.If article requires an update , a notification is sent to the author/manager weekly  till they update article(They can either republish or retire).

[Sohail Khilji]

HI Linda,

You can create notification and a schedule script which generates event to check the knowledge articles and its states, based on which you can approve and reject for KB..

Also, you can create a flow for the same.

Kindly mark correct or helpful if it addresses your concern,...

Sohail Khilji

[Aman Kumar S · Accepted solution]

Hey,

I think this feature is already there OOB. 

Sharing few related configurations, feel free to explore and adjust:

Event Name : kb.article.expiry.warning

Scheduled Job : Notification for Article Expiry Warning

Notification : KM: Article Expiry Warning

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂