Knowledge Base and Knowledge Base Tasks
Does anyone know what tables the Knowledge Base Tasks go through during their workflow?
Forum Posts
How to trigger "event" from inbound action to trigger notification to the email.from user?
Hi all, I having one inbound action to update additional comments of the incident tickets from the 3rd party email's body text based on the incident number in the email's subject. So the next step is to reply to the "email's from" once incident upd...
Resolved! Interview Prep
Hi community I am seeking to transition into a senior implementation role, I was wondering if anyone has any pointers on how the interviews are given? Anything in specific that I need to review , I want to ensure that I am fully prepared. thank you ...
Resolved! Knowledge 2024 Government pass
Hello All!Does the discounted Government Full conference pass come with everything the Full Conference Bundle ($3,395)?And if not, what all does the discounted Government Full conference pass consist of? 
how to update chat availability times on floating chart icon
how to update chat availability times on floating chart icon
More than 10000 Excel exports
I want to export a list of tables in Excel. ServiceNow has a limit of 10,000 items, but I want to export more than that. I would like to export Excel with a limit of 50,000 using JavaScript, not ServiceNow settings. Can you give me a script?
Is it possible to have 3 stages of approval in Workflow for Publish and Retire the Knowledge article
Hi, I have a scenario where once the knowledge Article is asked to publish it goes for Approval process, in which:1.Level 1 of approval should be manager and knowledge owner.2.Once its approved it goes to level 2 where approval goes to a particular g...
Resolved! Previous Conference Schedules?
Hello! I'm writing up a business justification to attend Knowledge 2024, but can't find any previous years' schedules to show what courses/sessions are offered at the conference itself (not the NowLearning courses). I'm the Business Analyst on a big...
How to Create attachment with same sys_id
Hi Community, I am doing the integration with between the two servicenow instances for knowledge management, in this case if i add the any attachment on knowledge article body, the same content should reflect into the target instance, in this case at...
what does it "Content Owners" refers in Knowledge Management?
Hi All, I have requirement like Customer wants to send Knowledge Article notification to Author , KB Owner and as well Content Owners.what does it "Content Owners" refers?whom did i Mention as Recipient in the notification when it is for Content Own...
Knowledge 2024 in Las Vegas May 7 - 9.
When does registration open for Knowledge 2024 (May 7-9) in Vegas?
Resolved! Best days to travel by air for Knowledge 2024
I need to make airline reservations. I'm assuming I should fly in the day before (May 6th). Should I plan to "go home" the day after or does the conference end mid-day or by mid-afternoon on the 9th? Thanks!
Change UI Action Republish, workflow state from Retired to Outdate
Guys, I hope you are well!I need to change the way the UI Action Republish works, currently (originally), it only works when workflow is "Retired", I need it to work when workflow is "Outdate". Thanks!
K24 - Accommodation for those who are taking pre-conference training
For those who are taking the pre-conference courses on 5th and 6th May (and landing in Vegas on 4th), is there an option to select two additional days (4th and 5th) in addition to the standard 6th May - 10th May accommodation included in the "full co...
What is the advantage of using Wiki Article type instead of HTML Article type in Knowledge article
Hi, In the process of creating knowledge article, we have two types of article type-HTML and WIKI. What is the use of having WIKI Article type when HTML type is most easy way to use. Thanks in advance
