Allow the unauthenticated public to read Knowledge articles
I got a requirement regarding KBA, so non ServiceNow users can able to see the article without login into ServiceNow.ThankyouHanook
Forum Posts
Resolved! User does not receive notification/email about knowledge base articles.
Hello everyone, I hope you are well and healthy! I have a case with a client, where a user is not receiving the notification email about new publications in the "Contact Center" knowledge base. I checked the subscription management, it is indeed sign...
Resolved! PAC Day 2024
When is PAC Day 2024 for Creator Workflow?
Knowledge 24 - Proposal Not Accepted Comms
Hello!I see that the catalog has been posted on the Knowledge site, and I'm wondering if communications will be sent out to those of us not selected. If so, will that potentially include a discount code for attendance since I'm certain many of us mis...
Call for Content for K24?
When will we know whether we are presenters for K24???
Search sys_id in entire Servicenow instance
Hi,I have a doubt regarding searching records in Servicenow. Given the sys_id and the table, there is a possibility to get the corresponding record. My doubt is given only the sys_id, is it possible to get a record corresponding to the sys_id?I'm ask...
Resolved! Knowedge 2024 - When can we add sessions to our calendar?
Hi everyone! I'm extremely excited to be attending Knowledge for the 2nd year. Last year, by the time my colleagues and I realized the opportunity to add sessions to our calendars had begun, we missed out on some of our favorite sessions. I'm curious...
Career switch decision
HelloI ve been researching about servicenow since long..I belong to finance background with 10 years experience in advisory and no coding and IT background at all though this platform requires adequate knowledge of coding at some point. However, 5 ye...
Need Sponsorship to Knowledge Conference
Hello, I am an IT Professional interested in building a career with ServiceNow. Can someone please sponsor me to the Knowledge conference in April? Much Appreciated
vROPS integration with Service now with MID server
Hi All , We have vRealize Operations manager 8.x which we want to integrate with service now for ticketing for alerts what we get on vROPS . We also have mid server as the Service now is at DMZ location and service now URL cannot be accessed from vR...
Webinars lock up and don't start
Hello - I work at General Motors and I have recently signed up for several webinars to expand my knowledge. When it comes time for the Webinar I am able to launch it but it never seems to let me in (I stay locked in the state represented in the attac...
KB articals created date changing based on new version.
I lead a monthly audit on my team. My goal is to identify new articles created under our ownership group L&D since the last audit was conducted. This helps me follow up with the author to confirm their ownership of the article, and establish the pref...
How does Author know whether a Knowledge feedback task is given to their article
Hi, I have a query on how an author gets to know whether a feedback task is provided for their article.And also if author does some changes to that article is it a manual work to change the state from New to Resolved for its happens automatically. ...
Knowledge Base and Knowledge Base Tasks
Does anyone know what tables the Knowledge Base Tasks go through during their workflow?
How to trigger "event" from inbound action to trigger notification to the email.from user?
Hi all, I having one inbound action to update additional comments of the incident tickets from the 3rd party email's body text based on the incident number in the email's subject. So the next step is to reply to the "email's from" once incident upd...
