HI, i had a CSA voucher obtained on Aug 30th 2022 which was valid until Aug 30th 2023.Unfortunately, i wasn't aware that the exam date must also be within the voucher validity period and as a result my voucher was expired. Is there anyway i can renew...
Hi, I have loaded a few knowledge articles through Transform map but I see that the Workflow state is still in Draft even though I have mention the state is Published in the sheet I have loaded. Is there a possibility for the state change? Thanks...
Hey guys.I have a request from a client, where he wants a flow to be created with Inbound Email. This flow will create an incident.I made an Action to attach the email to the incident.So far so good. The problem is that the attached file (.eml) is cu...
Does anyone know where I can find the pre-conference training schedule? I tried searching the events page, but did not see anything other than registering, but it only provides the May 7-9 event date, not the pre-conference schedule https://knowledg...
I would like to know if there is a way to change the article template once an knowledge article has been drafted. For example, an article is created with a 'general' template, but then the owner wants to change it to the "support" template, can that ...
My husband is coming with me and wondering what the entertainment was going to be and if 395 bucks was worth spending.
What does the full conference pass ($1,795.00) include?
Does anyone know when the course registration will open for knowledge24?
Hi all As a NH in Australia how do I receive a backpack and drink bottle?
Hello,When I add the additionnal comments the notification is not triggering. If I change for example the state or when I assigned to the notification is working.
I got a requirement regarding KBA, so non ServiceNow users can able to see the article without login into ServiceNow.ThankyouHanook
Hello everyone, I hope you are well and healthy! I have a case with a client, where a user is not receiving the notification email about new publications in the "Contact Center" knowledge base. I checked the subscription management, it is indeed sign...
When is PAC Day 2024 for Creator Workflow?
Hello!I see that the catalog has been posted on the Knowledge site, and I'm wondering if communications will be sent out to those of us not selected. If so, will that potentially include a discount code for attendance since I'm certain many of us mis...
