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Resolved! Where would knowledge 2022 (K22) take place?

With the gradual opening of most cities around the world and uptake in vaccination numbers, is there a tentative location for a physical K22 meetup? are we looking at Vegas or Orlando? A lot of us would really like to know please.

Danny F by Tera Contributor
  • 11765 Views
  • 31 replies
  • 69 helpfuls

How to populate the checkbox based on the approval of RITM

Hi team , 1) How to create a new checkbox, labelled "china PIII" on the ticket form 2) set/reset the value of the "china PIII" field, as follows, each time an xyz questionare for the ticket form is closed:      ...... If the ticket form requestor is ...

Geethika by Tera Contributor
  • 440 Views
  • 1 replies
  • 0 helpfuls

There is a Variable called supplier on a catalog form which references core table for selecting Alternate name which has values with delimited and commas

There is a Variable called supplier on a catalog form which references core table for selecting Alternate name which has values with delimited and commas.for example:- Mos, Don when i search with the 1st value Mos I am getting related record but when...

Microsoft graph api

Looking to connect intune to servicenow. Will using the microsoft graph api avoid costs to servicenow, since we will not be using the servicenow graph connector? 

Dallas2 by Tera Expert
  • 356 Views
  • 1 replies
  • 0 helpfuls

Resolved! Configuration vs Customization definition

Greeting, My organization will be implementing ITSM (early fall), as the BA on the team, I am looking for a good definition to use to clearly identify the different from configuration vs customization. Is there a knowledge article available that I ca...

Cheryl Leach by Mega Contributor
  • 3504 Views
  • 6 replies
  • 6 helpfuls