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Resolved! K20 Hotels

Hello friends. Does anyone know and could share which hotels are available this year at the event? I need this information to book the hotel for the week prior to the event.

Want to learn service now from scratch.

I am switching domain to ITSM and want to learn service now from scratch.I have only end user experience in this tool.Please guide me how to start.There are thousands of videos on youtube but its confusing me.I have created a developer instance for m...

diva20 by Kilo Explorer
  • 5840 Views
  • 14 replies
  • 17 helpfuls

Resolved! Knowledge 2020 (Pre) Conference Training

Hello, I observed that the hitherto Knowledge Pre-Conference Training which usually takes place 2 days before the main conference begins has now been renamed "Conference Training" for knowledge 2020 and will be available every single day of knowledge...

single transform map for multiple data source

I have an Excel file that contain 2 tab as data source. I want to import this related data in servicenow table. can I create single transform map for multiple data source in servicenow????

abhi18 by Kilo Explorer
  • 1810 Views
  • 4 replies
  • 2 helpfuls

Resolved! Supporting Lab files for different Lab sessions

Hello,I attended Knowledge17 and was able to access the Lab sessions on on demand library but I am unable to see the supporting Lab files like XMLs etc which are needed in order to complete the labs. It would be great if someone could help me with th...

smritimishra by Kilo Contributor
  • 1474 Views
  • 8 replies
  • 2 helpfuls

Barclays Major Incident Management App

Hello,I'm trying to find information on the Barclays entry into the Innovation of the Year award. There was a slide on it in Fred's presentation today, and I'm keen to learn more.Does anyone know if there are any materials around which go into the de...

Link between article validity and valid to in knowledge

Hi Team, I am aware of the new field in knowledge base (article validity) which decide the default value of the  valid to in knowledge article under each knowledge base. I however find it a bit confusing to understand what if the article validity of ...

priyanka dey by Kilo Contributor
  • 2663 Views
  • 1 replies
  • 1 helpfuls

Resolved! Conference Session PPT Download

Hi, Has anyone able to view any of the Knowledge Session PPT's from the conference? I see the KeyNote Videos, however not the Sessions. Thanks, Arnab  

Community Alums by Community Alums  
  • 2499 Views
  • 6 replies
  • 5 helpfuls

Resolved! How do I find the Knowledge18 Labs

Hey ServiceNow guys and gals, I attended Knowledge18 this year.  How do I get to the Labs now?  I tried searching for LAB0244 specifically and no go.  Where are the Labs? Help my "Obi-Wan Kenobi, you're my only hope"

Dead Blade by Kilo Guru
  • 2149 Views
  • 3 replies
  • 2 helpfuls