In today’s macro-economic environment, businesses are recognizing the need to leverage technology to reduce costs and drive greater productivity. Legal teams are feeling the pressure to be a strategic partner to the business by delivering services faster while also minimizing risk. ServiceNow Legal Service Delivery provides organizations with a purpose-built solution that transforms legal operations and provides a stellar employee experience—all built on the trusted Now Platform.
This blog will highlight the new and exciting innovations for Legal Service Delivery in the Washington release—including our new Contract Management Pro product, Intellectual Property workflow, and legal ecosystem integrations. For additional release details, information, and deep dive blogs check out our Legal Service Delivery community forum.
Contract Management Pro
Contracts is one of the most common requests that legal departments receive. However, many organizations struggle with manual processes that slow the speed of business and add risk. ServiceNow Contract Management Pro efficiently manages all types of contracts across the enterprise with intuitive workflows to help mitigate risk and accelerate business processes.
Within ServiceNow’s unified Employee Center portal, expedite the contract request process for employees using self-service and configurable intake forms across any channel. Legal teams can author flexible contract templates directly in MS Word with an add-in that makes it easy to use the right clause from the clause library, tag dynamic fields and add signature blocks. Contracts are generated dynamically from the templates and data which reduces the need for legal staff time. Integrations with DocuSign and Adobe Sign empower legal teams to streamline the contract signature process. Centralize your contract repository and search contracts in ServiceNow, OneDrive or Google Drive. Drive post-execution activities through automated email reminders to help ensure that no contract expiration goes unnoticed.
Third-party contracts such as a MSA (Master Service Agreement) can easily be submitted for legal review with multiple attachments such as a NDA, SOW (statement of work) and other supporting documents.
Executive leadership and legal operations teams often lack visibility into contract demand and status across the organization which can lead With out-of-the-box contract dashboards, make data-driven decisions to improve legal processes and enhance employee experiences.
Legal Simple Intellectual Property
New Legal ecosystem integrations
New integrations with common legal tools help to drive increased productivity and visibility into legal team activities and spend.
- iManage integration: LSD customers can reduce manual work with the new iManage integration. When employees submit a legal request, the attachments can automatically be stored in iManage.
- Legal Tracker integration: Corporate legal teams often need to engage with outside counsel. With the Legal Tracker integration, they can easily request outside counsel engagement which is routed internally for approval. They can engage with outside counsel and track the engagement and spend against budget with the Legal Tracker integration.
To learn more about these new capabilities and the entire Legal Service Delivery solution, please refer to our Washington documentation and release notes here.
Please contribute your questions, ideas, and challenges to the community, fostering an active and dynamic environment around the Legal Service Delivery solution.
