Announcement in Agent Mobile

[PaulSylo]

Hello Team,

Need to bring the Announcement similar to we have in the service portal? is it possible? how to bring this in "Agent Mobile"

Regards,

Paul

[PaulSylo · Accepted solution]

Hello Sachin,

I want to bring the outage alert in agent mobile . similar to one we have in Now Mobile. can you pls help

[sachin_namjoshi]

Use solutions from below for your requirements.

https://community.servicenow.com/community?id=community_question&sys_id=6d40e68fdb4698109e691ea6689619c7

Regards,

Sachin

[PaulSylo · Accepted solution]

Hello Sachin,

I want to bring the outage alert in agent mobile . similar to one we have in Now Mobile. can you pls help

[PaulSylo]

still, i am not able to achieve. let me try one more time

[ALURU VISVA SA1 · Accepted solution]

Hi Paulsylo,

We had the similar requirement to add announcements :

https://youtu.be/uKf-GNkGeyI

1)create a data item in studio with table as announcements and give the required filters.

2)Create a list applet in studio and add the data item to it, select the layout of your list header and form.

3)after configuring list applet, create a item section on your applet launcher where you want to show.

4)done

thank you.