Attachment Screen Field for Mobile Agent

[Narek]

Hello all,

I am trying to add an Attachments List using System Mobile -> Applets -> my_applet_name -> Details -> New. I set the Type of the Screen field to "Attachments list" and the Record Id Field to a field of type "Reference", that references to a record in sys_attachment table. And even though there are attachments for this record, in the app it says "No attachments" (seethe attachments).

However, I also have Screen Fields of type "Image", with their Form Field set to a field of type "Reference", again, referencing to a field in sys_attachment table. It works perfectly, showing the image(s).

By the way, I am using a server-side script to map my reference field to its corresponding sys_attachment record.

What is the correct way to use Attachment List Screen fields? 

Any help would be greatly appreciated. 

Thanks in advance!

[David Ha · Accepted solution]

Hi Narek,

Did you follow the steps here on how to configure attachment lists on mobile in New York?


https://developer.servicenow.com/app.do#!/event/devdays19/NY_MOBILE_LAB_DEMODAYS/lab_NY_MOBILE_LAB_D...

Best,

David

[Narek]

Thank you David!

The article you attached was what I needed.

The problem turned out to be the fact that I didn't use the sys_id of the record in a table for "Record ID Field". That's how the screen field recognizes which records to associate the images with.

Thanks again!

[mkolchagov]

Hi, David

The current link is not working for me. Can you please provide new one with actual information about the topic.

Best regards,

Mihail