Cannot add comments for activity stream.

Hiroshi_Ueda
Kilo Contributor

Hi,

The menu is not displayed even though Activity Stream's [Add Comments] is ON.

find_real_file.png

There is no [comment menu] ...

find_real_file.png

Please, let me know if you know how to do!

1 ACCEPTED SOLUTION

Harshal Gawali
Giga Guru

Hi Hiroshi,

Please follow below steps It helps you to add additional comments.

1.please log in as admin user.

2.Open a RITM form and change the view in which you want to add comment. for example I want to add comment for self service view.

find_real_file.png

3.Then right click on the header of the form ---> Configure--->Form Layout . Then select Additional Comments and Activities(filtered) in the slush bucket and save.

find_real_file.png

Regards,

Harshal.

View solution in original post

2 REPLIES 2

Harshal Gawali
Giga Guru

Hi Hiroshi,

Please follow below steps It helps you to add additional comments.

1.please log in as admin user.

2.Open a RITM form and change the view in which you want to add comment. for example I want to add comment for self service view.

find_real_file.png

3.Then right click on the header of the form ---> Configure--->Form Layout . Then select Additional Comments and Activities(filtered) in the slush bucket and save.

find_real_file.png

Regards,

Harshal.

Hiroshi_Ueda
Kilo Contributor

Hello Harshal,

Thank you for teaching me.
I tried the method that you told me, but I couldn't display it.

But I noticed my mistake.

I use a "Custom table".
There was no [Additional Comments] column in the Custom table.

I added an [Additional Comments] column.

 

After adding a column, the comment addition menu was displayed.

 

 

This problem was resolved thanks to your support.

 

Best regards,

Hiroshi Ueda.