Cutomize My Tasks in now mobile
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10-25-2023 03:42 AM
Hello All,
I need to customize "My Tasks" in Now Mobile app so that it shows the records of the table which I want. Right now its showing only RITMs record, I want to display records of other tables too. Please guide me how to do that.
I have attached the screenshot also.
Thanks
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10-25-2023 11:00 AM
Hey Hi - Jaya.
"My Tasks" is an OOB screen that comes under your home screen. You can see OOB screens like "My Request" and "My Assets". This is a screen configured to show only your assets and Requests. in case you want to see any other tables or any other screen under "My Tasks'., then you need to create screens either through Studio or Mobile app builders. Once you create a screen then you can add those screens to this 'My task" screens. but i am curious to know what type of records you are looking for to display form other tables.
Follow this link - https://docs.servicenow.com/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/concept/sg-mobi...
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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10-25-2023 10:15 PM
Thank you for your response, I tried this, but Mobile App Builder is not available in my instance after installing all plugins. Hence, I am not able to develop the screens.
Actually, my requirement is such that, I have created a record producer and there is a flow which has some set of approvers. After these approvers perform the action then only the request is fulfilled.
So, I want to customize "My Tasks" where the approvers can see their pending requests related to the record producer and can perform the desired action to complete the request.
