How to hide Work notes/Additional comments

Onkar Pandav
Tera Guru

Hello!

My requirement is: Hide work notes/additional comments from work order task when task state is Closed.

For that please see the attached file. I want to hide all the things present inside the red rectangle. We are using mobile agent app.

Please help.

1 ACCEPTED SOLUTION

Hi,

Your requirement is hide the attachments, comments, work notes but those are in applet form level. As per knowledge that is not possible if you wat to do it on same applet with different form body.

 

Thanks,

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

View solution in original post

6 REPLIES 6

Hi,

Your requirement is hide the attachments, comments, work notes but those are in applet form level. As per knowledge that is not possible if you wat to do it on same applet with different form body.

 

Thanks,

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

Yes, I already told this to our SNOW Architect.