How to tag any user while entering work notes in Activity Stream

shaik_irfan
Tera Guru

Hi,

 

I am currently on Orlando version. 

 

From the native now platform in the worknotes when i type ' @ 'and enter the name this will automatically tag to tagged user.

 

I was trying the same in Mobile Agent App on the CR form we have Activity Stream and i clicked on Add work notes and when i press '@' and start typing the name it is not tagging.

 

Can anyone please help me how to do this ?

1 ACCEPTED SOLUTION

David Ha
ServiceNow Employee
ServiceNow Employee

Hi shaik.irfan,


Unfortunately the '@' functionality is not supported on the activity stream today. However it is being discussed for Quebec (still in discussion)

The best way to gain additional support for this enhancement is to add it to our idea portal on community so it can gain traction and we can further conversation on this:

https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests

 

Best,

David

View solution in original post

1 REPLY 1

David Ha
ServiceNow Employee
ServiceNow Employee

Hi shaik.irfan,


Unfortunately the '@' functionality is not supported on the activity stream today. However it is being discussed for Quebec (still in discussion)

The best way to gain additional support for this enhancement is to add it to our idea portal on community so it can gain traction and we can further conversation on this:

https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests

 

Best,

David