Now Mobile- Catalog Items display

[Prateek kumar]

Hello Experts,

I'm trying to implement Now Mobile application and wanted to only display 4-5 catalog items in the Mobile Service Catalog.

The flag on the catalog item doesn't seem to work.

Did anyone happen to implement this feature?

Thanks in advance.

[RaghavSh · Accepted solution]

Below could be one of the way:

1 Create a new catalog entry in "sc_catalog" table for mobile eg."mobile service catalog". And associate the catalog items you want to show on mobile with this catalog.

2. Now go to "catalogs" under "mobile" in "application navigator". This contains all the catalogs available for mobile.

 

3. Mark these inactive and create a new entry for the catalog entry created in step1.

After this only catalog items associated with this catalog will be visible on mobile.

You may have to create category and associate your catalog items with some category.

[David Ha]

As Raghav pointed out, catalog items will only display if it appears in your Mobile Employee Service Portal. So your catalog items will either need to update its URL to include MESP or follow Raghav's workaround solution

/mesp?id=sc_cat_item&sys_id=9c578864ed111010fa9b395e35885545

Best,

David