NowMobile search

GBS
Tera Contributor

Hi,

 

I have created a custom search to display the catalog items and when I search "Application" it says no data found and when I search "Applications" I was able to see the items in search list. 

 

Anyone have idea how to fix it

1 REPLY 1

PaulSylo
Tera Sage
Tera Sage

Hello Sai - 

In short, Servicenow states This is expected behavior. Custom search configurations on mobile are not supported. but ServiceNow is giving some workaround, pls check this reference link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787172

Regards,
PaulSylo

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