NowMobile search
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-10-2023 08:55 AM
Hi,
I have created a custom search to display the catalog items and when I search "Application" it says no data found and when I search "Applications" I was able to see the items in search list.
Anyone have idea how to fix it
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2023 08:56 PM
Hello Sai -
In short, Servicenow states This is expected behavior. Custom search configurations on mobile are not supported. but ServiceNow is giving some workaround, pls check this reference link.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787172
Regards,
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !