Search and Conditions for Reference fields on Input Form Screen

Rudi2 · ‎04-07-2022

Hi Guys

I need assistance with the input form screens please!

I have a top form edit function and I have created a reference for the "assigned to" field on the case form to be edited.

I have followed the docs and the great video from David Ha it is working, except for 2 input attributes:

1. The EnableSearch input attribute is not working, so users cannot search.

2. The Conditions attribute works but I cannot get the list of users based on the assignment group, there is no dependency. Has anyone done anything similar or used an encoded query that works? I tried script include, no luck.

This Instance is in Rome

Thanks

Rudi2 · ‎06-14-2022

Hi Jidesh

Pavan is correct, I have opened the input attribute for EnableSearch on the platform and changed "1" to "true". This is also valid with the Inline Input Attributes.

What I have done with the dependency on "assigned to" is to add the assignment group above that when choosing to update the values. the other thing you can try is to add the DependentInputId (not documented) attribute to the list of input attributes on the platform list view and the value will be the sys id of the assignment group input field.

This Video Explains it as well: Mobile App Academy

I am now experiencing issues with mapping HTML Fields and selecting Journal Fields as an input to be updated.

View solution in original post

Pavankumar_1 · ‎04-11-2022

Hi,

If you are looking for the Assignment group and assigned to fields dependency on Now Mobile please go through the below post.

https://community.servicenow.com/community?id=community_question&sys_id=2a0ad0691b364590c790ece6b04bcb7a

The only difference is while creating the UI parameters please refer below screens for assignment group and assigned to fields. On Assigned to field only users on the specific Assignment group will display on Now mobile.

Hope it helps!!

Please Mark ✅ Correct/helpful, if applicable, Thanks!!

Regards

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

Rudi2 · ‎04-14-2022

Hi Pavan

thank you for your input. I am currently making use of input form screens, which replaces the use of ui parameters. I am also waiting on feedback from ServiceNow Support on this. If I cannot get this working then I will have to use UI Parameters.