Hello Team - I am trying to view the knowledge articles, but the same article are available in employee portal. but these article are not visible in mobile. any reason why it is not updating? Regards,Meera M
I'm applying a Mobile App Theme using custom Brand, Secondary, Tertiary, Primary, Destructive, Positive colors. These colors are being applied in a manner that is consistent with what is shown on [Mobile theme color guidelines](https://docs.serviceno...
Can an agent login to Mobile Agent app if in no network area/airplane mode ?
We have approvals on a custom table that is for Vulnerability Risk Analysis. These approvals show fine under My Approvals if you access the instance through a web browser. If you go to the Now Agent, I can go to My Approvals and see that I have one...
Hi everyone, I am configuring an announcement on the now mobile app. I am having an issue with the behavior not working on the now mobile app.(When clicking on an announcement, the behavior does not work.)
How can i confrigure to show reports in now agent mobile Thanks!!
Client requirement is to select multiple approval records in the mobile list view and then take the action. How do we configure multi-select in mobile.
In the Mobile Agent Incident section added a new launcher section to show All P1 and P2 incidents restricting access using role. The new section is working properly and users are able to view all data.For Group Incidents all existing list screen havi...
Dear All,Greetings !!I have to apply client branding to the Now Mobile and Now Agent apps for which I have configured new mobile app theme as shown below:On top of that, I have applied this newly created theme to the Now Mobile and Now Agent app usin...
Hi all, we have a requirement to build an Action Items in record page to allow user access to external webpage. The URL of the webpage is expected to be dynamic and generated using script include.To verify the feasibility, we have built the action it...
Additional columns in Mobile Agent reference fields I've been trying to figure out how to accomplish the same thing that the ref_ac_columns attribute accomplishes in the Dictionary, but in Mobile Agent reference fields. I looked through all the recor...
Hi, my script is this: var deepLinkGenerator = new global.MobileDeepLinkGenerator('Agent');var uiParams = {"ui_parameter_sys_id_field_1": "ABCD","ui_parameter_sys_id_field_2": "DEFG"};var deepLinkGenScreen = deepLinkGenerator.getScreenLink(screen_A_s...
When updating an Asset I am getting the error "could not execute the action" in now agent
Hi, we are just getting started with using the mobile apps. It feels like this should be a really quick fix but I can't seem to find where to do it. I want to hide/remove the pictures of catalog items in Now Mobile App. All I've seen on the communi...
I would needed to know a rich list of lessons learnt while at and more importantly after implementing portal be it service portal or Employee center portal. From Development aspects and very much focused on with production issues post implementation....
