The ask is to include a child holiday schedule AND send email reminder/notification for our upcoming holidays. The notification should only go to my group.I have created a new Notification Category. I'm creating a new Event and unsure of what Table t...
Hi all, For a Push notification setup in the Agent App, I want to set up a deeplink to the specific record the Push notification is about. The Push notification etc works fine, only thing is somehow the deeplink does not work . I'm still investigat...
We are in the process of developing the mobile agent for our support techs. And in terms of providing them with support, we are running into some challenges:1) Most of our techs are offsite when they come to us for support. So it is difficult for the...
How to configure Knowledge approval for now mobile data Item condition Table(sysapproval_approver)source table is kb_knowledge State is requested approver is me
Hi,Is there a way to show Knowledge articles approvals in Now mobile app? I have the approvals for change and requests showing but not knowledge articles.
Hello everyone, The user is using English as the language. In the "My Requests" section of the mobile app, the update time of the ticket is displayed as '19 days her' instead of '19 days ago'. Please see attached.Has anyone encountered this issue bef...
Is there a way to link forms from the web view to record screens in the mobile app? I tried using universal linking - I thought either that or deep linking would work - but nothing works so far. I can't even figure out if I'm supposed to be using uni...
Hi! I need help with my problem.I made 5 navigation tabs for my navigation bar on now mobile, with no role restrictions. Then I imported them to update sets and moved them to a new instance. There only appears 2 navigation tabs, the 'Notification' an...
Is there an easy way to find out what users are covered by an audience?By looking at table sn_cd_audience there is a link on the form to show users, that's exactly what I'm looking for but don't know how to fetch that data in a good way. Is there any...
Trying to setup a string that can be used to edit the name of a configuration item that has been looked up with the mobile app agent. I can get it to pull in the name but I am having trouble being able to edit it.Has someone tried this before?
Hi, I have created a REST message, which is working fine when tested from POSTMAN. But failing when I am testing the REST message with below message No response for ECC message request with sysid=b62e3c0387e88650701664ec0ebb3569 after waiting for 6...
Hi All, I am trying to configure now mobile in the demo instance. And I understand it requires the plugin "ServiceNow NowMobile App Screens and Applet Launcher / com.glide.mobile-employee" to be activated . But In the versions of Rome and SanDiego un...
Hi all, I would like to get an overview of the number of users that are logged in to our instance on the NOW mobile app.Then we can get a feeling of the % of users that are logged in and are familiar with the app. Based on this information, we can ta...
Hello Everyone, We have enabled ServiceNow Agent app for our instance, and we will be deploying this app through our AirWatch MDM. However, we wanted to restrict this app from signed from personal devices. Only MDM enabled devices should be able to l...
Hi, I'd like to know it it's possible to have "usable" favorites in the mobile app that correspond to the favorites users have configured in the desktop view (so, entries stored in the sys_ui_bookmarks table). By "usable", I mean that the functionali...
