Hi All, hoping you can help with my issue. We are using time card management and have created some custom fields on the time cards within SN. I would now like to bring the fields into the time sheet mobile app and them to time cards when being create...
We would like to be able to have a different source value on an Incident or RITM to indicate that it was submitted via the Now Mobile app versus a Portal. Is there a way to determine which method was used? Example code would help if you have it!
Hi,On Now Mobile, click the knowledge that appears after pressing the mark on the first image.Then, a screen like the second image will open.It's not a page like this second image.I want to move to another page.What should I fix? Thanks.
Hello,I'd like to know if there is a way to install the apps available on the innovation lab in ServiceNow store on a PDI? If yes, please can you share the steps to install Thanks
Hello,We are in Utah patch 7. I am setting up Field Service Mobile for our facilities teams. Work Order Tasks show up on the map, everything seems to be working well. However, if I add a part or go to inventory and search for a part, it doesn't find ...
Hello, ServiceNow community! I hope to leverage your expertise on something I need help with. Is there a way to consult unassigned incidents from other teams via ServiceNow Mobile? Context:- I have RESOLVER role in ServiceNow;- Via browser, I can acc...
We are testing a branded version of Now Mobile. I want to simplify initial setup for the end-user, so that they do not need to enter the instance name when first logging in after download the app. I'll have a QR code in the install instructions, but...
Hi, I am working on spike story to get the findings for the Mobile On-call Schedule.As there are three primary screens in the On-call schedule legacy icon in the my work launcher screen.(1) Upcoming Shifts(2) Time-off Requests(3) Who is on-call But ...
Hello All, I need to customize "My Tasks" in Now Mobile app so that it shows the records of the table which I want. Right now its showing only RITMs record, I want to display records of other tables too. Please guide me how to do that.I have attached...
Hi All. When creating a record in the em_event table using the REST API, the record is created with the time_of_event advanced by +9 hours. (The ServiceNow system time is JST)Is there a way to automatically modify the data (subtracting 9 hours from t...
Hi All. I have created an ImportSet to create records using the REST API.I absolutely want to get rid of the [u_] in the Source field.Please tell me if there's a way to remove [u_] from the custom column name.
I am new to the Mobile Apps, have just 'implemented' Now Agent for our IT techs and was asked when navigating to My Work and Incidents how to put a ticket to State of On Hold - how can I add this as option or action? I have been to Mobile App Builder...
Hi there, When I login to NOW mobile using SSO username and password, it asks me to use Mircrosoft Edge as shown in screenshot. Is there any configuration I am missing from backend? Thanks for help in advance.- Padam
Hi All. Please tell me if there is a way to remove [u_] from the custom column name while the scope is in [global] state. 
Hello, In now mobile app I try to do the following: In Home, under My Items, I want to create 2 different "tabs" My incidents and My Requests. I have created this: I created a screen, and inside this I made 2 screen Screen segments Open and Closed.i...
