Hi, I have created a REST message, which is working fine when tested from POSTMAN. But failing when I am testing the REST message with below message No response for ECC message request with sysid=b62e3c0387e88650701664ec0ebb3569 after waiting for 6...
Hi All, I am trying to configure now mobile in the demo instance. And I understand it requires the plugin "ServiceNow NowMobile App Screens and Applet Launcher / com.glide.mobile-employee" to be activated . But In the versions of Rome and SanDiego un...
Hi all, I would like to get an overview of the number of users that are logged in to our instance on the NOW mobile app.Then we can get a feeling of the % of users that are logged in and are familiar with the app. Based on this information, we can ta...
Hello Everyone, We have enabled ServiceNow Agent app for our instance, and we will be deploying this app through our AirWatch MDM. However, we wanted to restrict this app from signed from personal devices. Only MDM enabled devices should be able to l...
Hi, I'd like to know it it's possible to have "usable" favorites in the mobile app that correspond to the favorites users have configured in the desktop view (so, entries stored in the sys_ui_bookmarks table). By "usable", I mean that the functionali...
Hi Team, There is one requirement, once we scan the QR code from the bill receipt, the catalog form fields should auto-populate. This is visible in ServiceNow. [Please assist me in creating a scanner in the catalog item form we require] It would be h...
we are using now mobile app for ServiceNow to create incidents.as part of ootb option/feature, we are using quick links to create incidents and we are able to successfully creating incidents.as per the ootb functionality, once incident created, we ar...
Can someone please help me to solve this issue?
In Utah. I have a Quick Link Action Function to create an Incident. This function has UI Parameters to gather input from the end user. These link back to fields within incident, text, reference, choice etc. All this works fine. Creating the incid...
Hello all, I have a simple custom table A with two custom fields: Item_Name and Active.The Item_Name field is set to Display = TrueIn another custom table B, I have a List type field (let's call Items), referencing the table A.When I want to add some...
Hello all, I am trying to add an Attachments List using System Mobile -> Applets -> my_applet_name -> Details -> New. I set the Type of the Screen field to "Attachments list" and the Record Id Field to a field of type "Reference", that references t...
Hello, it seems the out of box mobile agent app does not have a screen or applet for tasks assigned to your group, but with assigned_to = none, is this correct? Our technicians need an easy way to use the agent app to browse their group's open tasks...
We developed our first mobile app in ITSM Mobile Agent 7.0.0. After deploying up to a higher test instance, the Mobile Agent was now at 8.0.0. The fields Priority, Impact and Urgency, as well as State are showing values that are not in our system in ...
Hi community, I am currently configuring the mobile agent app.Create Assets from QR Code is one of the functions my customer wants.I does actually work well. But: The QR Code holds 5 values. The scan returnes these values all concatinated in one stri...
Hi All,We have enabled biometrics in now mobile app, though the android phone support face id recognition now mobile is not giving option for face id. Could anyone confirm if now mobile app on Android phone will give option for face id to unlock the ...
