We have approvals on a custom table that is for Vulnerability Risk Analysis. These approvals show fine under My Approvals if you access the instance through a web browser. If you go to the Now Agent, I can go to My Approvals and see that I have one...
In the Mobile Agent Incident section added a new launcher section to show All P1 and P2 incidents restricting access using role. The new section is working properly and users are able to view all data.For Group Incidents all existing list screen havi...
Dear All,Greetings !!I have to apply client branding to the Now Mobile and Now Agent apps for which I have configured new mobile app theme as shown below:On top of that, I have applied this newly created theme to the Now Mobile and Now Agent app usin...
Hi all, we have a requirement to build an Action Items in record page to allow user access to external webpage. The URL of the webpage is expected to be dynamic and generated using script include.To verify the feasibility, we have built the action it...
Additional columns in Mobile Agent reference fields I've been trying to figure out how to accomplish the same thing that the ref_ac_columns attribute accomplishes in the Dictionary, but in Mobile Agent reference fields. I looked through all the recor...
When updating an Asset I am getting the error "could not execute the action" in now agent
Hi, we are just getting started with using the mobile apps. It feels like this should be a really quick fix but I can't seem to find where to do it. I want to hide/remove the pictures of catalog items in Now Mobile App. All I've seen on the communi...
I would needed to know a rich list of lessons learnt while at and more importantly after implementing portal be it service portal or Employee center portal. From Development aspects and very much focused on with production issues post implementation....
Hello Team, We submitted Android app request to ServiceNow. ServiceNow provided a build to download the app for testing. When we try to download the file, It downloads as 0bytes. We tried below steps as well, Still the issue is not resolved "To fix, ...
Hello, I've never thought I'd have to ask a question about forms and fields but here it is I have a reference field on a form and and need to use that to add a field to the form from a child table field of that reference. To be more specificVulnerabl...
Already installed all necessary plugins for Integration between ServiceNow and Microsoft teams, I followed the "pre-published app" configuration documentation for Teams Integration with ServiceNow. Installed the Azure Apps & Conversational Interface...
Hi all, I've been reading up on the documentation regarding the MobileDeepLinkGenerator API and have been trying to come up with a solution for injecting MobileDeepLinks into already existing notifications. My initial thought process was to call an e...
Hi All, I find it hard to believe there is now way to restrict access by role to the native mobile app . I have tried using Business Rule below but am getting mixed results.. We want ONLY ITIL users to use the mobile app at this time and want t...
Hi Team, On my domain-joined work laptop, everytime I *initially* navigate to [myinstance].service-now.com or support.servicenow.com , I get the attached redirect [pfa-1]. I have no workaround for support.servicenow.com [I simply need to switch over ...
Hello, I have been reading tons of documents and watching videos, trying to find out how to configure the filter for the "My Tasks" that show up in this app. When I click on it, regardless of it having a number greater than 0, the following page say...