We have an old instance thats been around since Dublin/Eureka and i have a hard time finding all the login scripts that redirects users during the login process. We have a request for some users that if they use MFA to be redirected to the servicepo...
Hello, I've never thought I'd have to ask a question about forms and fields but here it is I have a reference field on a form and and need to use that to add a field to the form from a child table field of that reference. To be more specificVulnerabl...
for other it is working fine
Already installed all necessary plugins for Integration between ServiceNow and Microsoft teams, I followed the "pre-published app" configuration documentation for Teams Integration with ServiceNow. Installed the Azure Apps & Conversational Interface...
Hi all, When agent is in offline mode and updated the worknotes with comment 1 followed by picture and comment 2 followed by picture when agent is in offline it's getting stored in outbox and when agent back to online the comments and pictures in out...
Hi Buddies, If you have any solution for this please fix this code, My issue was while submitting an Attachment if Attachment is having morethan 2 MB it should through error messsage , I have created a Business rule to following functionalities.1.Tw...
Hi all, I've been reading up on the documentation regarding the MobileDeepLinkGenerator API and have been trying to come up with a solution for injecting MobileDeepLinks into already existing notifications. My initial thought process was to call an e...
Hi All, I find it hard to believe there is now way to restrict access by role to the native mobile app . I have tried using Business Rule below but am getting mixed results.. We want ONLY ITIL users to use the mobile app at this time and want t...
In the now agent app. Under the My work navigation tab when an agent searched for an incident number it doesnt displays the incident details , it is showing no error found but as an admin, I am able to find the incident details by entering the incide...
How to configure on-call schedule and what is the use on-call schedule
Hello,I have created an applet, with an action where the user can scan barcode/qrcode of items. I have a requirement, to scan only when the user presses a button, because the end user is scanning in a place where there is a lot of qr code and the cam...
Hi Team, On my domain-joined work laptop, everytime I *initially* navigate to [myinstance].service-now.com or support.servicenow.com , I get the attached redirect [pfa-1]. I have no workaround for support.servicenow.com [I simply need to switch over ...
Hello, I have been reading tons of documents and watching videos, trying to find out how to configure the filter for the "My Tasks" that show up in this app. When I click on it, regardless of it having a number greater than 0, the following page say...
Hi All, hoping you can help with my issue. We are using time card management and have created some custom fields on the time cards within SN. I would now like to bring the fields into the time sheet mobile app and them to time cards when being create...
We would like to be able to have a different source value on an Incident or RITM to indicate that it was submitted via the Now Mobile app versus a Portal. Is there a way to determine which method was used? Example code would help if you have it!
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