When building my Assessment through "Attestation Designer" is there any way how to make field mandatory based on condition? For example, I want field B to be mandatory if field A has value "X".
Hi, My company has recently moved to inTune. We have had to move users from the standard App Store mobile apps to the inTune-specific versions. This would be for both ServiceNow Mobile and ServiceNow Mobile Agent. We are setup with Microsoft SSO, you...
I recently downloaded the plugin ITSM Mobile Agent which has the 'My work' launcher screen. I can see a navigation section called 'Approvals' on the backend but I don't see any such screen called 'Approvals' on 'My work/ page under section 'Other wor...
Hi,I've configured a function with an action item and an input form screen to accept user input. I added inputs to this input form screen, and configured variables to auto-fill the inputs with the current values of the record. The input screen opens,...
Is there any way to load/update/save multiple records from the same form in the platform UI? We want a user to be able to add multiple records to a table or related list without having to click "New", fill in the form, then click "Submit" each and ev...
Hi teamCould you please assist me on Nowmobile app, where in I can not see any data in Support tab in launcher tab. Whe I click Support tab nothing displaying though in Mobile app builder I can see it has popular topics etc like in ESC.Please help.
It seems that OOB, when an incident is closed from the Mobile Agent app, it does not fill out the Closed By or Closed fields on INC, which are required fields. I can't seem to figure out how to make this happen.
Hello everyone!I'm trying to attach a dynamic URL to a push notification on Now Mobile. When the notification is clicked, the URL should open a mobile web screen. I have been researching MobileDeepLinkGenerator, but I'm having an issue where the link...
Hi ,I have created one custom UI page having some input text fields(Name, Email ID) and one upload button which is used to upload one pdf file. Then when i click on the submit button a record should get created and the pdf file must be attached to th...
We are trying to recreate the functionality of the "Kb Category page" widget where: when the user opens the knowledge article and you go back to the home page it will change color meaning it has been opened/viewed by the current user.To achieve this ...
I am working on modifying our resolution process on the Mobile Agent App. I have added assignment group to the resolution input screen, but I would like to hide it if it is not empty. I created a Mobile UI Rule, along with a Mobile UI Rule Action th...
Hey,I am using a Playbook Record Generator in my playbook.There is a continue button present ootb.Is it possible to add a custom restart button. If yes, Could you direct the steps for that? #playbook #processautomationdesigner
Hi, we have a few catalogue items which require manager approvals, so we have created and set up approving manager fields within reference variable sets. We would like one sentence to appear within the reference lookup field which will prompt the use...
Hello Team, Customer has the following requests.. For security concerns, the customer does not want to use "INS.service-now.com" domain and want to have the domain as "INS.custdomain.com". This is possible through custom URL.. However, additio...
I have some questions about setting up counts in the Service Portal header menu. A user has created a request in the Service Portal. The manager is asked to approve the request. A count appears next to the approval in the manager's Service Porta...
