We do not have the NowMobile app yet, but our employees do use the mobile browser to access employee center, are there any learnings, best practices we must know for this work around? Also, can we modify the sections from the homepage to update the o...
Hello Team, We submitted Android app request to ServiceNow. ServiceNow provided a build to download the app for testing. When we try to download the file, It downloads as 0bytes. We tried below steps as well, Still the issue is not resolved "To fix, ...
Hi All, When an employee is using the virtual agent through the mobile app, any links that route to knowledge or catalog item is opening up with our esc portal instead of the mobile portal.
Hi All, I am working on asset management and have an input form where they have to submit an asset task. and when when i click on inspection the input form its should show the asset tag field from the parent screen. Does one know how to achieve that ...
We have an old instance thats been around since Dublin/Eureka and i have a hard time finding all the login scripts that redirects users during the login process. We have a request for some users that if they use MFA to be redirected to the servicepo...
Hello, I've never thought I'd have to ask a question about forms and fields but here it is I have a reference field on a form and and need to use that to add a field to the form from a child table field of that reference. To be more specificVulnerabl...
for other it is working fine
Already installed all necessary plugins for Integration between ServiceNow and Microsoft teams, I followed the "pre-published app" configuration documentation for Teams Integration with ServiceNow. Installed the Azure Apps & Conversational Interface...
Hi all, When agent is in offline mode and updated the worknotes with comment 1 followed by picture and comment 2 followed by picture when agent is in offline it's getting stored in outbox and when agent back to online the comments and pictures in out...
Hi Buddies, If you have any solution for this please fix this code, My issue was while submitting an Attachment if Attachment is having morethan 2 MB it should through error messsage , I have created a Business rule to following functionalities.1.Tw...
Hi all, I've been reading up on the documentation regarding the MobileDeepLinkGenerator API and have been trying to come up with a solution for injecting MobileDeepLinks into already existing notifications. My initial thought process was to call an e...
Hi All, I find it hard to believe there is now way to restrict access by role to the native mobile app . I have tried using Business Rule below but am getting mixed results.. We want ONLY ITIL users to use the mobile app at this time and want t...
In the now agent app. Under the My work navigation tab when an agent searched for an incident number it doesnt displays the incident details , it is showing no error found but as an admin, I am able to find the incident details by entering the incide...
How to configure on-call schedule and what is the use on-call schedule
Hello,I have created an applet, with an action where the user can scan barcode/qrcode of items. I have a requirement, to scan only when the user presses a button, because the end user is scanning in a place where there is a lot of qr code and the cam...
