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‎09-20-2022 02:22 AM
I have developed ServiceNow mobile apps of Intune version (Now Mobile - Intune/ServiceNow Agent - Intune).
I have a question about the log-out time.
ServiceNow mobile applications are automatically logged out?
If so, how long the time of that??
I would be great if you could share the ServiceNow documentation about it, too.
Any help would be greatly appreciated!!
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Mobile app configuration

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‎09-20-2022 03:18 AM
Hi Daichi,
Please refer to this link and see if it helps.
Timeout Session on the Now Mobile App?
Mark Correct and Helpful if it helps.
***Mark Correct or Helpful if it helps.***

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‎09-20-2022 03:18 AM
Hi Daichi,
Please refer to this link and see if it helps.
Timeout Session on the Now Mobile App?
Mark Correct and Helpful if it helps.
***Mark Correct or Helpful if it helps.***
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‎09-20-2022 10:28 AM
Hello Daichi,
Here are a few KB documents which can give you a fair idea on the Timeout session, hope it helps
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0622335
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0639134
https://community.servicenow.com/community?id=community_question&sys_id=e17498d1dbcd8150e515c223059619ab
Regards,
Paul
PaulSylo
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‎10-05-2022 12:18 AM
Thank you for your quick replies!!
In my instance, the OAuth refresh token lifespan is the greatest, so that the log-out time equals the lifespan, isn't it?