Microsoft Teams - integrate Availability into ServiceNow

koliva
Tera Expert

Has anyone been able to integrate their organization's employees' availability status from Microsoft Teams into ServiceNow?

 

I have read that the integration from Teams to Employee Center has a screen in ServiceNow that shows the employees' availability when you want to do a chat in SN; this is more than what I need right now.

 

We won't be moving to Employee Center until the spring.  I am looking for a simple integration to pull each employees' availability periodically during the day or when it changes in Teams into a custom table.  Has anyone done this?  The api I came across when I looked here https://developer.microsoft.com/en-us/graph/graph-explorer  is called presence.

koliva_0-1668804474938.png

 

Thank you.

1 REPLY 1

Piotr14
Tera Contributor

I am also interested in exactly the same solution. I read that this api is little modest, does anyone tried to play with that and SNOW?