Microsoft Teams - integrate Availability into ServiceNow
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11-18-2022 12:53 PM
Has anyone been able to integrate their organization's employees' availability status from Microsoft Teams into ServiceNow?
I have read that the integration from Teams to Employee Center has a screen in ServiceNow that shows the employees' availability when you want to do a chat in SN; this is more than what I need right now.
We won't be moving to Employee Center until the spring. I am looking for a simple integration to pull each employees' availability periodically during the day or when it changes in Teams into a custom table. Has anyone done this? The api I came across when I looked here https://developer.microsoft.com/en-us/graph/graph-explorer is called presence.
Thank you.
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11-23-2022 01:02 PM
I am also interested in exactly the same solution. I read that this api is little modest, does anyone tried to play with that and SNOW?