Missing redirect URL in application registration.” during OAuth 2.0 authorization.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
13 hours ago
Hello,
We are testing a scenario where an external application (Microsoft 365 side, Microsoft Search connector/Copilot) connects to ServiceNow Knowledge via OAuth 2.0. Reference:
https://learn.microsoft.com/ja-jp/microsoftsearch/servicenow-knowledge-connector
Following the video, at 1:07 when clicking “Authorize,” a popup shows:
Error message:
Missing redirect URL in application registration.
and we cannot proceed.
From the perspective of an external app connecting to ServiceNow, we suspect:
OAuth 2.0 misconfiguration on the external app or ServiceNow side (missing/mismatched redirect URI, platform type, ID/access token settings, tenant configuration, etc.)
Insufficient ServiceNow roles/permissions (roles required for Knowledge access and API authorization)
Any guidance or documentation from the standpoint of connecting an external app to ServiceNow would be greatly appreciated.
Thank you.
