I am developing Now UI pages in Washington version and when using List Component - it is not loading "New" Button by default. I followed https://www.servicenow.com/community/next-experience-articles/add-a-button-to-the-list-component-using-declarativ...
Hi Team, How to add watchlist users also in My Lists in CSM portal. Rightnow when I click on My Lists header menu, In All Cases right now it is displaying all the cases which you are the contact person.Now if I am adding any person in watchlist of th...
Hi, I use PDI, "System administrator" role, and changed time-zone to my local time-zone.In "scheduled reports" module, I used "All Incidents by State" report, added my personal e-mail address, set Run "periodically every 2 minutes" to test the "sc...
I am using the filter component for dates, and I would like it to retrieve all records that fall within the period in at least one of the fields. Currently, it only considers the first field. Even after changing mergeParFilters to a condition that sh...
Hello guys,Lately I have been setting up the CSM Configurable Workspace for agents to start using it. I have been asked if it is possible that the Time Worked field (Timer Field) in the incidents appears exactly the same as in the main UI. Let me exp...
I am developing a feature on ServiceNow using UI Builder. This feature is a means for dismissal of an onboarding modal. Currently, the modal is set up by calling a client script on page load. This client script uses an api.emit function that points t...
Hi,Usually any experience record pages have Details container holding form component to show all the fields from the record being viewed. Our requirement is to show a set of fields from the same record in a different tab other than Details. I underst...
In my company we have custom reference field called "Vendor" for Incidents and for this field we have configured classic UI forms decorations for interface "buttons" next to the field (see below screenshot). Unfortunately in the Next Experience and e...
I am able to hide this "new" related action .from " Action Exclusion " in related list on Action assignment.but the thing is I have made two list categories on the basis of group type.let suppose 1 is "XYZ" type and second is "ABC" type . so Need to ...
I have created a simple custom workspace in UI Builder. I used the Standard Record Page template and kept the presets. We have a set of ITIL users who have a special ITIL role to keep them from having full ITIL access and from seeing records they sh...
Hi All, The requirement is, I need to show "change task" in classic/native view but its should not be visible in Workspace.I implemented it in classic view but its visible in workspace as well. I need to hide "change task" related list tab in Workspa...
Hi,I want to add a page/tab next to "Diagnostics" tab in "Discovery Admin Workspace". Can anybody please guide me on the same.
Hi Folks ,I want to download the entire table data in the list view in Excel Format by using the Ui action button in the workspace ,I have a playbook workspace it will create the tasks in task table but the playbook is having the separate custom tabl...
Is it possible to add conditional logic in a playbook activity to return a previous stage or activity? More specifically, If an approval is denied, then return to previous stage/activity.
I have created a simple custom workspace in UI Builder, it has a landing page, list page and standard record page. However, when I impersonate someone who will be using the workspace, when clicking on the list menu, an error appears. It doesn't app...
