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How to add edit button on interaction related list

Hi Team, How to add edit button on interaction related list in case form. I have tried belowConfigure -> List control on interaction in case form. unchecked omit edit button https://instacename.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id...

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Gopal14 by Tera Contributor
  • 545 Views
  • 1 replies
  • 0 helpfuls

creating a new workspace

We are building a scoped application for which we need a workspace created. I have done this before 3-4 years ago but can not for the life of me remember how to do it and from searching the community and other sources it seems it has to be done throu...

Jack62 by Giga Guru
  • 1027 Views
  • 4 replies
  • 1 helpfuls

Resolved! CIS-ITSM ??

Incidents can be created and managed in the workspace, using UI layouts that are tailored to different personas, processes, and interfaces. Examples include: • Default • Major incidents • Self Service • Mobile What are these UI layouts called in...

bassantaboe by Tera Contributor
  • 1070 Views
  • 1 replies
  • 0 helpfuls

Event Handler Condition - Advanced > "Conditionally"

Does anyone know what the "Event handler condition" should accept as a condition? There is no documentation I can find on this, all of the docs for event handling stop short of explaining this. What I am looking for is something like this@payload.fie...

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cagg by Tera Guru
  • 4227 Views
  • 9 replies
  • 9 helpfuls

Facing issue on ui builder

 I am facing issue in xandu instance , scenario : I want to add tab on csm configurable workspace. i opened ui builder , opened the experience csm fsm workspace foundation ,I have duplicated the variant of Record.in Record I want to add new tab on th...

sony8 by Tera Contributor
  • 1408 Views
  • 3 replies
  • 0 helpfuls

Xanadu Project workspace - All project showing empty

After Upgrading to Xanadu version - Project Workspace , All project doesn't show up.But Projects (pm_project) are available in Native UI. Tried Updating sn_pw plugin to latest version & repaired the plugin- but no luck.Any workaround this ? 

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Rajat21 by Tera Guru
  • 1856 Views
  • 6 replies
  • 2 helpfuls

Best practices when duplicating variant in workspace?

Hi there, I duplicated an OOB landing page in an OOB workspace using the "Duplicate variant" option.  After this, I noticed that a lot of the UX configurations for that page got created in my update set.  This includes UX Event, UX Screen, UX App Rou...

JennyHu by Tera Guru
  • 3117 Views
  • 2 replies
  • 1 helpfuls

Resolved! Time series X-axis inconsistent date formatting

Hello!I am using Time Series Data Visualization in HR Agent Workspace.The X-axis labels are inconsistent - some show full month names and other are abbreviated (e.g., November 2024 - Dec 2024...).It doesn't even seem related to available space, if I ...

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AijaRe by Mega Sage
  • 1593 Views
  • 4 replies
  • 4 helpfuls