Agentic AI in servicenow

[ShashankN872915]

I have been asked to implement a working model of agentic AI in servicenow.

Can anyone provide any resources available or share any ideas to do the same. It would be a great Help

[Community Alums]

HI @ShashankN872915 ,

Please start with this podcast : https://www.servicenow.com/community/developer-advocate-blog/podcast-break-point-what-is-agentic-ai-...

and then this article :https://www.servicenow.com/community/itsm-articles/unlock-agent-productivity-with-itsm-ai-agents-age...

[Simon Hendery]

Hi @ShashankN872915 

This upcoming presentation will be worth watching:

https://www.servicenow.com/products/ai-agents.html