Hide OOB Now Assist Side Panel Prompt Message

CA5
Tera Contributor

‎04-02-2025 01:31 AM

How can I hide/deactivate displaying red crossed verbiages on now assist side panel?

CA5_0-1743582662433.png

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-02-2025 01:38 AM

@CA5 

I doubt you can hide those although you can change the verbiages for that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-02-2025 01:40 AM

Hi @CA5 

 

Did you check the topics associated with this?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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CA5
Tera Contributor
In response to Dr Atul G- LNG

‎04-02-2025 01:52 AM

Hello Atul, That's where help is needed.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to CA5

‎04-02-2025 02:18 AM

Hi @CA5 

 

If you check this link, it shows everything except the message, which means there is some code somewhere that we can't change.

 

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-p...

 

AGLearnNGrow_1-1743585467010.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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