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03-03-2025 08:33 AM
Not able to open or find plugin in application manager, already sync with ServiceNow store
Solved! Go to Solution.
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03-03-2025 08:35 AM
if pdi, try to refresh the instance.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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03-03-2025 09:14 AM
Hi @nikitabhaus
Which plugin you are trying to install?
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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03-04-2025 01:18 AM
Did you set up the vA and live chat.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-03-2025 09:14 AM
Hi @nikitabhaus
Which plugin you are trying to install?
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
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03-04-2025 01:14 AM
Hi @PrashantLearnIT ,
Thanks for response, I want to do CSM configuration for live agent with virtual agent in my PDI for practice, so in plugins I need connect support, customer service web chat plugins so those I m try to find in plugins section but there is no result found there ,also already install omnichannel plugin but in application navigator this plugin is not visible....