I’m currently working on a use case involving AI Agents, where the goal is to automatically retire Knowledge Articles based on specific conditions. To ensure this is handled effectively and aligns with best practices, I’d appreciate your input on wha...
Hi Everyone,I would like to know where I can find the complete list of AI use cases and AI Agents that ServiceNow provides out of the box (OOB).Thanks and regards,Pratap Singh Sisodia
Client already has implementation VRM (vendor risk management) and now they want to implement TPRM (Third party risk management) in their environment. How can we implement this?Can it be done via plugin upgrade? or there is another way, kindly assist
Hey Everyone,I have been trying to activate the Flow Generation Skill on my instance, but it doesn't exist.I have Yokohama Patch 4 installed, and the Now Assist for Creator plugin installed, but within its skills, I can't find Flow Generation. I see ...
How to change the VA chat icon background color from purple to blue in now assist chat without modifying property value of propety - 'com.glide.cs.advanced-chat-popover'.
Hi , I want to certify administration can anyone pls help me
Hi guys , I got an requirement from my team where I want to upload images to the servicenow and the members of that organisation can fetch those images and videos through service now portal , and those images and videos should be downloadable , pleas...
Hello Everyone , Currently I am trying to test the OOTB triage use case in agentic ai studio it displaying message like the picture below even record is available it showing record not found ,It is in Xanadu version ,is the problem is with version ?...
Using Now Assist for Creator to create a transform script, we used the following prompt:write a transform script that uses JSON payload fields u_employee_name, u_employee_number, u_date_worked from the bulk_data column of the x_g_soud_cus_proje_impor...
is servicenow providing free voucher once completed ondemand course
Hello everyone, What table should you use to auto populate a logged-in user's account for a reference field?
Real-World Insights: Unlocking the Power of Now Assist in Everyday Use CasesWith the evolution of AI-powered workflows, Now Assist has emerged as a cornerstone for intelligent automation within the ServiceNow ecosystem. As someone who’s been deeply ...
Hi Everyone,I'm working in UI Builder and I'm using the Progress Bar web component to display a completion percentage coming from a record - " Progress " .I'd like to dynamically change the color of the progress bar depending on the value, something ...
Hello,We are adjusting our Virtual Agent to use the LLM functionality and AI features. We are doing some tests in our non-prod environment and see something odd. Anyone know where / if this can be adjusted?It looks like it knows "me" as it has my sys...
When I add attachments to a catalog item, a popup appears with two buttons: **'Upload without encrypting'** and **'Upload and encrypt'**. I need to remove the **'Upload without encrypting'** option from this popup. Is this popup a widget? If so, coul...
