Now Assist Panel is not displayed in my Client Dev Instance
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‎07-09-2025 01:49 AM
Now Assist Panel is not displayed in my Client Dev Instance, it is enabled in the system
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‎07-26-2025 08:50 AM
We too are facing this issue, where NOW Assist panel does not display to users even though turned on
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‎07-27-2025 10:56 PM
Hi @PrashantK270430 ,
I can understand you have enabled Now assist panel in your customer DEV instance.
Please check relevant points as well to troubleshoot the issue -
Relevant role should be available "now_assist_panel_user" in the user profile
Product link : https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-a...
- Please clear your browser cache and cookies, sometimes UI element not available because of cookies and cache.
- Also check any recent customization there to hide UI element.
Please mark helpful and correct answer if it's worthy for you.