AI Agent trigger by Email inbound

[theoboulang]

Hello, i would like to trigger my AI with incoming email on my platform.

I saw Trigger type Inbound Email in Define trigger tabs but the thing is it doesnt trigger at all.

First of all, what should i type in Table field ? I want all my email be treated by this AI Agent.

This is the configuration but nothing is happening. What should i do ?

[warren_chan]

The setup looks okay. Try it for a Reply/Forward inbound email. I believe the "New" inbound email doesn't have support yet.

[theoboulang · Accepted solution]

Well i just changed my process, inbound action to create record and trigger AI Agent on record creation. Thanks anyway