Changing the sparkle text for a Now Assist generated response

[Kristin J]

Hello! We're working on implementation for our first component of GenAI on our service portal. We are using the Multi-content genius response result, if that matters. When a response is generated, the sparkle text says "Answer generated by Now Assist". I would like to change the phrase to something that better explains that it is an AI generated response, rather than "Now Assist", which won't make sense to our end users.

We are on Zurich, with Now Assist for ITSM.

Thank you for any pointers!

Kristin

@JayGervais 

[anubhavkapoor76]

@Kristin J - The message comes from one of the Now Assist in AI Search translations scripts which is hard-coded and cannot be edited.

On a side-note recommendation: These platform specific messages are based on the terminology of "powered by Now Assist" and is generally not recommended to be modified across the plaform as more A features get released which adds overhead of maintenance.