First, I've already used some methods to try and manipulate the situation, such as vaSystem.getClosingMessage() or vaSystem.endConversation() or vaSystem.switchTopicByName("Now Assist - Closing"), but no success so far. My goal is to end the conversation when the user accepts the topic question, such as "Do you want anything else?", and the answer is "No". After that, the conversation needs to be closed, and in the user's next interaction, Now Assist should respond with a greeting.
Another important point is the interaction log, which needs to be closed and not abandoned when the expiration time is reached. That's why ending the conversation is crucial in this case.
Has anyone in the same situation managed to resolve it?
