I want to verify the various features of Now Assist.

LexinZ
Tera Contributor

The information I found online indicates that I need to purchase a license to use this feature.
At the same time, I have experienced some features through the Now Learning lab instance, such as incident suggestions, automatic knowledge generation, and chat functionality. However, I want to try the Japanese version. Despite trying many ways, I noticed that there seem to be some differences between the lab instance and the official version. If anyone knows a solution, please let me know.

2 ACCEPTED SOLUTIONS

PritamG
Mega Guru

You need a license to access certain features in ServiceNow. The lab instance may have additional functionalities for learning purposes that differ from the official version. To try the Japanese version, ensure your instance has the necessary localization settings and licensing. Contact ServiceNow support or your account manager for further assistance.

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LexinZ 

You can do the Now learning course for same, where you will get the lab instance and you do some kind of your own testing as well. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

4 REPLIES 4

PritamG
Mega Guru

You need a license to access certain features in ServiceNow. The lab instance may have additional functionalities for learning purposes that differ from the official version. To try the Japanese version, ensure your instance has the necessary localization settings and licensing. Contact ServiceNow support or your account manager for further assistance.

LexinZ
Tera Contributor

thank you very much.

😀

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LexinZ 

You can do the Now learning course for same, where you will get the lab instance and you do some kind of your own testing as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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thank you very much🤗