Hello All, I see there is OOB Dashboard for AI search. that is " AI search Analytics Dashboard". i am able to access this with "ais_admin" role. but i don't have edit access.Q-1 ) i would like to know what are the tables/Database views they used t...
I have turned on the Now Assist panel in a proof of concept instance. The current build is Zurich and all of the plugins are the latest versions available as of a couple of days ago. The skills plugin relates to ITSM. I have been able to get Now Assi...
HAM Plugin failed to install on PDI
Hi, We are implementing the sensitive detection in Now Assist for HRSD.As per the SN doc, the document is in Xandu version, our instance is at Yokohama. From the doc, at step 3, I couldn't find the following capability and the corresponding attribut...
Hello All, I am interested to train myself with serviceNow AI automation and Flow design. Can some guide me to the correct resources and training courses offered by serviceNow or third party training provider. Thanks
I tried adding the azure open ai credentials in the connection and credentials, still when i choose the Azure open AI llm in the skill kit for the prompt i get a error message. Can anyone help me with a step to step guidance.Regards Kaustubh Dubey
Both the Now Assist Skill Kit (NASK) and the Gen AI Controller in ServiceNow allow integration with third-party LLMs. NASK enables you to build generative AI skills using either the built-in Now LLM or an external LLM by specifying a provider. Meanwh...
When I am clicking on Now Assist I am Facing this issue How To Solve it Service Interruption - This instance is unavailable. If service does not restore promptly, please open a Case in the Now Support Portal or contact Technical Support via phone.
Hello all, I am trying with Document Extraction skill to extract the data from the document and to copy in the target table(kb_knwoledge). The use case is to create knowledge article from the document attached. While I try I am getting this message b...
Are there Now Assist Agents in Flow Designer?
Use case - There are several catalog items (HR related) which should show up in search results when I type Login (catalog items do not have this word Login). I created synonyms as HR >Login and published the changes. I also add Login to tags, meta an...
Hi everyone, one of the assistant (CI admin experience - Virtual agent) we created didn't allow us to delete one of the portals selected in the "display experience" section. The entire assistant was deleted and a new one created. Now, when I try to s...
Hello, @Sunil2021 , @Jim Poisson ,I am not able to receive my OTP emails while I try to login to the ServiceNow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm...
Hi Community,I have a question regarding Now Assist / ServiceNow Assist AI:Currently, if an end user wants a software that is not in the ServiceNow catalog, the AI can only:Search the catalog for existing software.If not found, prompt the user to man...
Hello folks,I want to set up Agentic AI for a virtual agent.Does anyone have any ideas or resources, from basic to advanced? Can you suggest some articles?
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