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‎01-09-2025 09:24 PM
The information I found online indicates that I need to purchase a license to use this feature.
At the same time, I have experienced some features through the Now Learning lab instance, such as incident suggestions, automatic knowledge generation, and chat functionality. However, I want to try the Japanese version. Despite trying many ways, I noticed that there seem to be some differences between the lab instance and the official version. If anyone knows a solution, please let me know.
Solved! Go to Solution.
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‎01-09-2025 09:34 PM
You need a license to access certain features in ServiceNow. The lab instance may have additional functionalities for learning purposes that differ from the official version. To try the Japanese version, ensure your instance has the necessary localization settings and licensing. Contact ServiceNow support or your account manager for further assistance.
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‎01-10-2025 06:56 AM
Hi @LexinZ
You can do the Now learning course for same, where you will get the lab instance and you do some kind of your own testing as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎01-09-2025 09:34 PM
You need a license to access certain features in ServiceNow. The lab instance may have additional functionalities for learning purposes that differ from the official version. To try the Japanese version, ensure your instance has the necessary localization settings and licensing. Contact ServiceNow support or your account manager for further assistance.
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‎01-13-2025 04:31 PM
thank you very much.
😀
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‎01-10-2025 06:56 AM
Hi @LexinZ
You can do the Now learning course for same, where you will get the lab instance and you do some kind of your own testing as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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‎01-13-2025 04:31 PM
thank you very much🤗