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Messaging after AI Search in Now Assist in Virtual Agent

ShumaS
Tera Contributor

yesterday

Is it possible for Now Assist in Virtual Agent to send a standard message or options after NowAssist has provided an AI Search Response?

For example:
This response was generated by AI. Please be sure to verify the source.
Did this response resolve your issue? Yes, No

I tried to customize Topic "Now Assist - AI Search", but the standard message I set was not sent.

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Dr Atul G- LNG
Tera Patron

17 hours ago

Did you check the OOTB greeting topic? As far as I remember, it uses some script, but I don’t recall the exact details

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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