Hi
How can I access the Now Assist Skill Kit?
To access NASK, you must adhere to the following criteria:
- Have an active license for a Now Assist for [x] product.
- You have updated the Now Assist for [x] plugins to the latest versions.
- Have an instance that is on at least the Xanadu release
Here X refers to ITSM, ITOM , CSM, HRSD modules etc.
Once you have Pre-Requisites you can see like below image.
As a note, you cannot access any Now Assist/generative AI features (and consequently NASK) on your personal development instance (PDIs). If you are a partner looking to develop custom skills, you can find options to access NASK within the Partner Success Center .
Once you have confirmed the above, you then need to grant your users access. To do so, add the sn_skill_builder.admin role to those who will be creating and maintaining custom skills.
Refer below Article which will provide you a lot of Information about NASK-
Now Assist Skill Kit (NASK) FAQ - ServiceNow Community
Also adding some custom Skills example using NASK refer this Use Case Library.
https://www.youtube.com/watch?v=CCmjsa2DmKo
Regards
RP
Hi, What generated my initial question was that I couldn't find the sn_skill_builder.admin role and so a little more digging and I understand I need to install the plugin. When I search for the sn_skill_builder plugin, it is not returned in the results whcih made me think it wasn't available. I feel like I'm missing something basic.
Hi, and thanks for your reply. Initially the issue was that I couldn't find the sn_skill_builder.admin role to assign to admin so I could access the NASK. I realized after some digging that the NASK plugin was needed so I searched for it (sn_skill_builder) and nothing is returned which is what made me thing it was version related. I feel like I'm missing something basic?
