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3 weeks ago
Hi, I'd like to access NASK (Now Assist Skill Kit) on my dev instance for experiementing. Do I understand the info I've found so far correctly that the dev instance needs to be Xanadu specifically (I'm currently on Yokohama.) If I am able to access it on Yokohama, I'm having an issue added the role because it is not in the list. Any information or assistance is welcome. Thanks! --em
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a week ago - last edited a week ago
Hi
How can I access the Now Assist Skill Kit?
To access NASK, you must adhere to the following criteria:
- Have an active license for a Now Assist for [x] product.
- You have updated the Now Assist for [x] plugins to the latest versions.
- Have an instance that is on at least the Xanadu release
Here X refers to ITSM, ITOM , CSM, HRSD modules etc.
Once you have Pre-Requisites you can see like below image.
As a note, you cannot access any Now Assist/generative AI features (and consequently NASK) on your personal development instance (PDIs). If you are a partner looking to develop custom skills, you can find options to access NASK within the Partner Success Center .
Once you have confirmed the above, you then need to grant your users access. To do so, add the sn_skill_builder.admin role to those who will be creating and maintaining custom skills.
Refer below Article which will provide you a lot of Information about NASK-
Now Assist Skill Kit (NASK) FAQ - ServiceNow Community
Also adding some custom Skills example using NASK refer this Use Case Library.
https://www.youtube.com/watch?v=CCmjsa2DmKo
Regards
RP
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a week ago - last edited a week ago
Hi
How can I access the Now Assist Skill Kit?
To access NASK, you must adhere to the following criteria:
- Have an active license for a Now Assist for [x] product.
- You have updated the Now Assist for [x] plugins to the latest versions.
- Have an instance that is on at least the Xanadu release
Here X refers to ITSM, ITOM , CSM, HRSD modules etc.
Once you have Pre-Requisites you can see like below image.
As a note, you cannot access any Now Assist/generative AI features (and consequently NASK) on your personal development instance (PDIs). If you are a partner looking to develop custom skills, you can find options to access NASK within the Partner Success Center .
Once you have confirmed the above, you then need to grant your users access. To do so, add the sn_skill_builder.admin role to those who will be creating and maintaining custom skills.
Refer below Article which will provide you a lot of Information about NASK-
Now Assist Skill Kit (NASK) FAQ - ServiceNow Community
Also adding some custom Skills example using NASK refer this Use Case Library.
https://www.youtube.com/watch?v=CCmjsa2DmKo
Regards
RP
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Saturday
This definitely answers my question. Thank you.