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06-17-2025 07:43 AM
I have:
- Navigated to Now Assist experience and turned it on.
- Went to CI admin console, went through the guided setup to turn it on.
- It appeared next to the scope picker
But it didn't start correctly, it is like this:
All the documentation I see is outdated; they don't even go to the CI admin console to activate it. However, if I don't do it there, it doesn't turn on.
What am I missing?
Here are a few screenshots of how I configured it:
Solved! Go to Solution.
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06-17-2025 07:59 AM
First thing is to always check whether you are on the latest release and patch (Yokohama patch 4) and instead of going into a skill, check the Now Assist Experiences > Now Assist Panel > Turn On.
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06-17-2025 07:59 AM
First thing is to always check whether you are on the latest release and patch (Yokohama patch 4) and instead of going into a skill, check the Now Assist Experiences > Now Assist Panel > Turn On.
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06-23-2025 06:43 AM
Patch 4 upgrade solved it automatically.
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06-17-2025 09:06 PM - edited 06-18-2025 01:09 PM
Hi @Rami_Joulani - please do this below
Try repairing this - 'Glide conversation Generative AI ' plugin once and relogin, it may work ! also, Having a latest patch resolve lot of issue ! Let me know once you have done !
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !