Now Assist Virtual Agent – OOB way to ask feedback after each conversation
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4 hours ago
We are using Now Assist Virtual Agent and want to ask a feedback question at the end of each interaction:
“Did AskIT resolve your query?” (Yes / No)
Is there any Out-of-the-Box (OOB) way to trigger this automatically after each conversation ends, without adding the question to every VA topic?
If not, what is the recommended approach to achieve this?
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