NowAssist/Gen AI: Enterprise Bot

[TanujhaP]

Hi, I am asking this question with regards to an opportunity in the Gen AI space. Pardon me if this question has been asked earlier and answered. Can NowAssist be referred to as an enterprise bot/bot of bots? Does it have the ability to act as a super bot that spans across all the functions/BUs in an enterprise organization? If yes, is there any content available to substantiate this? Do we have any win stories/customer references? Please do share. Thanks.

[ersureshbe]

Thanks for the correction, May the 'rebrand' word provided other meaning. I changed accordingly.  

[Rahul Priyadars]

Service Now VA has two flavors .

(1) Service Now VA 

(2) Now Assist enabled Service Now VA - Its Icon will look like this

Now Coming to Bot of Bots or Primary Bot Or Super Bot - This already explained in DOcs.

https://docs.servicenow.com/bundle/xanadu-conversational-interfaces/page/administer/virtual-agent/co...

https://www.youtube.com/watch?v=cyhmMyG4jKk

Regards

RP