Using Generative Ai in the PDI

[kerolos samir]

Hi, I just want to use the Gen Ai serviceNow model inside the PDI, 
I have a task to use it, but all the recourse requires installing the plugins, and that leads to this link (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408) 
and when I click on the employee article (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646408)  I couldn't find the Now Assist Admin module and the Now Assist Admin Console plugin is installed, and I don't know the problem 

the task is to automate some form input for the user in multiple forms, 

and how to make it specific to our app scope 

thanks 

[Mark Manders]

Sorry. I am not a ServiceNow employee, so I have no idea what kind of instances you are getting. My remark "Who ever tasked you with this assignment should provide you with an instance on which it can be used." still stands. If you need to do something, you should have the possibility to do so. I would check internally how it works. Non-ServiceNow employees can tell you about client instances, PDI's and partner instances, but internal ServiceNow provided instances are not publicly documented.

[kerolos samir]

Thanks @Mark Manders 

[Sandeep Rajput]

@kerolos samir GEN AI and Now Assist capabilities are not available on the personal development instances. Since these features have a cost associated with them I doubt if they will ever make their way to PDIs.

[kerolos samir]

I think it's employee instance, or there is a difference between them ?

[Rahul Priyadars]

@kerolos samir  PDI exposed in GA world do not have Now Assist (GEN AI) features.

But Since Service Now Gives INSTANCES to The EMPLOYEES for their own Consumption , I assume as per your LOGISTICS need for the Requirement they can Provision for You. 

You Can talk to your Team Members or Managers and they Can definitely Help You.

Regards

RP