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‎03-12-2021 05:28 AM
Hello, document owner received this notification when managed document revision approved.
but there is no doc link attach in the email notification, how can include a url link to the email notification?
or can i put this notification to inactive then create a customised notification for the purpose?
Thank you very much.
Solved! Go to Solution.
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‎03-12-2021 09:06 AM
Hi,
I could see you are triggering the notification from workflow as the event is workflow.notification
So you must be triggering the email via workflow activity
So I am saying to add that in the workflow notification activity
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-12-2021 05:39 AM
if you are triggering notification on same table via workflow
then include this in the workflow notification message body
<mail_script>
var taskNum = current.number; // field whose value you need to show in the link
var taskID = current.sys_id;
var tableName = 'dms_document_revision'; // table name
var instance_name = gs.getProperty('glide.servlet.uri');
template.print('Click <a href="' + instance_name + tableName +'.do?sys_id="' + taskID + '">' + taskNum + '</a> to view the Task.');
</mail_script>
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎03-12-2021 08:08 AM
Hello
Thank you for, sorry , i am not which is the notification message you mention.
can share some image. Thank you.
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‎03-12-2021 09:06 AM
Hi,
I could see you are triggering the notification from workflow as the event is workflow.notification
So you must be triggering the email via workflow activity
So I am saying to add that in the workflow notification activity
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-14-2021 10:43 PM
Hope you are doing good.
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Thanks!
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader